Enterprise

Built for
scale.

Enterprise-grade infrastructure for organisations that demand reliability, security and full control. Process millions of transactions with the greatest of ease.

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99.9%

Guaranteed uptime

2M+

Tickets processed

<200ms

API response time

24/7

Infrastructure monitoring

Enterprise features,
without enterprise complexity.

Security, compliance and performance built into every layer of the platform.

Security & compliance

Your data is safe with us.

Every aspect of the platform is designed with security first. From encrypted data at rest to role-based access control: your organisation stays protected.

GDPR-compliant
Data encryption
SSO / SAML
Audit logging
Data encryption
AES-256
Access control
RBAC active
Audit logging
Enabled
GDPR status
Compliant
SSO provider
Connected
SYSTEM STATUS
API gateway
45ms 100%
Database cluster
12ms 100%
CDN
8ms 100%
Payment processing
180ms 99.99%
Email service
95ms 99.98%
An honest figure: 0 minutes of downtime in 2024, 5 minutes in 2025 during a global outage. Our failover systems took over seamlessly.
Infrastructure

Performance at any scale.

Multi-region deployment, edge caching and auto-scaling infrastructure that absorbs traffic peaks effortlessly. Your busiest day is business as usual for us.

  • Auto-scaling compute
  • Global CDN with edge caching
  • Real-time system monitoring
  • Automatic failover & recovery
Full capabilities

Everything an enterprise needs.

Multi-tenant architecture

Every customer operates in complete isolation. Data, configuration and branding are fully separated, while they share one robust infrastructure.

99.9% uptime SLA

Backed by enterprise-grade infrastructure with redundant systems, automatic failover and proactive round-the-clock monitoring.

GDPR-compliant

Built from the ground up for European data protection. Data processing agreements, consent management and right-to-be-forgotten workflows are included.

Custom integrations

Connect to your existing ecosystem: CRM, ERP, marketing tools and access control systems. Our API and webhook infrastructure makes it all possible.

Dedicated support

A dedicated account manager who knows your organisation. Priority response times, onboarding support and strategic advice are included.

Role-based access

A fine-grained permissions system with custom roles. Decide exactly who can view, edit or manage each part of the platform.

Audit logging

Every action is logged with timestamps, user IDs and change details. Full traceability for compliance and troubleshooting.

SSO / SAML

Single sign-on integration with your identity provider. Support for SAML 2.0, OAuth and custom authentication flows.

Let's build your
ticketing infrastructure.

Talk to our enterprise team about custom integrations, SLA requirements and an implementation plan tailored to your organisation.

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